BPO companies in Sri Lanka is a rapidly growing industry. This is because of the high demand for the services of offshore call centers. According to a recent estimate, there has been an average growth of approximately 5% per year in Sri Lankan EO and BPO industries. The following paragraphs will provide a brief introduction on what exactly are BPO and EO?
“OBE or Outsource is now a popular phrase in international business. It is basically the outsourcing of non-strategic business activities to countries outside the company’s home turf. In practice, it means to outsource certain aspects of a company’s business to a third party.”
These days it has become very difficult to find a good job in any other country. Especially if you are from the developed nations like USA, UK, or Canada and are searching for a good and reputed organization in any other country, it is quite impossible. On the contrary, it is now easy to find a job in any other country, as there are large numbers of companies who provide outsourcing services from countries like India, Pakistan, and other Asian countries. So the demand for BPO and EO has increased tremendously.
But there are some disadvantages associated with outsourcing. One major drawback is that once you sign the contract with an outsourcing company, you will be stuck with their service. You cannot do anything about the quality or anything else. However, it is not as if you can not do anything about the price. You can always negotiate the price or can always try to convince the company that the quality of service offered is better than what they are charging for.
BPO in Sri Lanka is becoming hugely popular. This is because the country has a lot of resources and the government is trying to make the economy grow. The problem with the economy is that the tax income is not sufficient to support the expenditures so the government has been looking for means to increase tax revenue. One of the ways to increase tax revenue is to utilize the BPO companies in Sri Lanka. There are many multinational companies who have established their operations in Sri Lanka and this is because the country has a conducive environment for setting up BPO companies.
However, you should keep in mind that not all the companies in Sri Lanka are legitimate. There are several fraudulent companies as well. So you need to be careful while choosing the companies. Only those companies that can prove that they are genuine and can sustain for at least five years should be selected. If you are looking for BPO companies in Sri Lanka, then I would suggest that you should get in touch with an SEO consultant so that he can guide you through the entire process and take you through the decision making.